Privacy Policy
Last updated: May 2026
Valentum Innovations LTD Arad, Romania info@valentumlabs.com valentumlabs.com
1. Introduction
This Privacy Policy explains how Valentum Innovations LTD ("we", "us", "our") collects, uses, stores, and protects your personal data when you visit valentumlabs.com, purchase our products, or participate in our training sessions.We are committed to complying with the General Data Protection Regulation (GDPR) (EU) 2016/679, Romanian data protection law, and applicable privacy legislation in other jurisdictions including the California Consumer Privacy Act (CCPA) and Brazil's LGPD where relevant.The data controller responsible for your personal data is:Valentum Innovations LTD Arad, Romania info@valentumlabs.com
2. Data We Collect
Data you provide directly:Full nameEmail addressBilling addressPayment information (processed entirely by Stripe — we do not store card details)Any information you provide when contacting us by emailData collected automatically:IP addressBrowser type and versionDevice type and operating systemPages visited, time spent, and navigation behaviour on our websiteCourse progress and completion dataSession attendance data for Live MasterclassesData collected via cookies and analytics tools:Website usage data via Wix AnalyticsWebsite usage data via Google Analytics (where consent has been given)
3. How and Why We Use Your Data
We process your personal data for the following purposes and on the following legal bases under GDPR:
Purpose Legal Basis
To process your purchase and confirm registration Contractual necessity (Art. 6(1)(b))
To deliver access to self-paced course content Contractual necessity (Art. 6(1)(b))
To deliver and administer Live Masterclass sessions via Google Meet Contractual necessity (Art. 6(1)(b))
To issue certificates of completion Contractual necessity (Art. 6(1)(b))
To send transactional emails (confirmation, access details, session links). Contractual necessity (Art. 6(1)(b))
To respond to enquiries and support requests Legitimate interest (Art. 6(1)(f))
To improve our website and course content using analytics Legitimate interest (Art. 6(1)(f))
To send marketing emails about new products or updates Consent (Art. 6(1)(a)) — withdrawable at any time
To comply with legal and tax obligations Legal obligation (Art. 6(1)(c))
We will never sell your personal data to any third party.
4. Marketing Communications
If you have opted in to receive marketing communications, we may send you emails about new courses, updates, and relevant content using Google Workspace tools. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at info@valentumlabs.com. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
5. Cookies
Our website uses cookies — small text files stored on your device that help us operate the website and understand how it is used.Essential cookies are required for the website and course platform to function correctly and cannot be disabled.Analytics cookies help us understand how visitors use our website. We use Wix Analytics and Google Analytics for this purpose. Analytics cookies are only placed with your consent.Marketing cookies may be used to understand the effectiveness of our promotional activity. These are only placed with your consent.You can manage your cookie preferences via the cookie banner displayed when you first visit valentumlabs.com, or by adjusting your browser settings at any time. Withdrawing consent for non-essential cookies will not affect your access to any purchased content.
6. Third Parties We Share Data With
To deliver our services we work with the following third-party processors, each of whom is bound by appropriate data processing agreements and handles your data only as instructed:
Wix.com — website hosting, course delivery, and certificate issuance
Stripe — secure payment processing
Google Workspace / Google Meet — delivery of Live Masterclass sessions and email communications
Google Analytics — website usage analytics (where consent has been given)
Miro, Powerpoint - delivery of live Masterclass
We do not share your data with any other third parties without your explicit consent, except where required by law.
7. International Data Transfers
Some of our third-party processors, including Wix, Stripe, and Google, are based outside the European Economic Area (EEA) or transfer data to servers outside the EEA, including in the United States. Where this is the case, we ensure that appropriate safeguards are in place — typically Standard Contractual Clauses (SCCs) approved by the European Commission — to ensure your data receives an equivalent level of protection to that required within the EEA.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes for which it was collected:
Data Type Retention Period
Account and course access data Duration of access plus 2 years
Live Masterclass registration and attendance data 2 years from the session date
Purchase and payment records 7 years (tax and legal compliance)
Email marketing data Until you unsubscribe
Support and enquiry correspondence 2 years from last contactAnalytics data
As per Wix and Google Analytics policies (typically up to 26 months)After the applicable retention period, data is securely deleted or anonymised.
9. Your Rights
Under GDPR and applicable privacy laws you have the following rights regarding your personal data:
Right of access — to request a copy of the personal data we hold about you
Right to rectification — to request correction of inaccurate or incomplete data
Right to erasure — to request deletion of your personal data in certain circumstances
Right to restriction — to request that we limit how we use your data
Right to data portability — to receive your data in a structured, machine-readable format
Right to object — to object to processing based on legitimate interest or for direct marketing purposes
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting prior processing
To exercise any of these rights, contact us at info@valentumlabs.com. We will respond within 30 days. We may need to verify your identity before processing your request.
10. Right to Lodge a Complaint
If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the relevant supervisory authority. In Romania, this is: Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP) www.dataprotection.ro
You also have the right to lodge a complaint with the supervisory authority in your country of residence within the EU.
11. Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. Payment data is handled entirely by Stripe and is never stored on our systems. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
12. Children's Privacy
Our products are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us at info@valentumlabs.comand we will delete it promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Where changes are material, we will notify you by email or by posting a prominent notice on valentumlabs.com. The date at the top of this document indicates when it was last updated. Continued use of our website or products after changes are posted constitutes acceptance of the updated policy.
14. Contact
For any questions, requests, or concerns relating to this Privacy Policy or how we handle your personal data:Valentum Innovations LTD Arad, Romania info@valentumlabs.com valentumlabs.com